Shipping policy

SHIPPING

Items can currently ship to anywhere in the United States, Canada, the UK and Australia. If your order is within the USA, you will receive a tracking number once your order has shipped. United States orders should arrive within 3-5 business days. The time for  International orders will vary, but it will typically be in your hands in 4 - 6 weeks. If your order is damaged in the mail, we cannot be held responsible. Once artwork leaves the studio, it is out of our hands, but rest assured we do everything we can to ensure that your goods will arrive in perfect condition and are delivered safely. 

If the customer is ordering from outside the United States of America, the customer may be required to pay tariff or a GST for his/her items. It is the customer’s responsibility to know the terms of such fees in his or her own country. It is also the customer’s responsibility to pay this fee. 

If there are any issues with delivery, please contact papertreesstudio@gmail.com and include your order number and the name of the item(s) that are missing. Please allow for 1-2 weeks for a response. We cannot be held responsible for items damaged or lost in return shipment, however you may be eligible for a replacement if you contact us within two weeks of the scheduled delivery.